Frequently Asked Questions

Click on a question below to reveal the answer.

Alternatively, if the question you are looking for is not shown use the ‘contact me’ form to pose your question and we will respond as quickly as possible.

Where can I find product information such as specifications and manuals?


Our Customer area of the website grants access to specifications, manuals, technical drawing, step files and much more.

You will need to register to get access to the files.

To register, visit the Customer Login page, fill in your details and you will receieve log in information via email from us.

Am I able to get a ‘proof of principle’ application sample done in one of your Applications Labs?


Yes, contact us on +44 (0)1489 779 696, complete the form or call your local office and we will help you fill out the requirements and specifications that are required to ensure we produce the best samples possible.

We will advise which of our labs will undertake the work and where to send the samples to. To search our application information database go to our application page(s).

Where can I find information on one or more specific applications?


Go to our ‘applications’ section and search for the type of process you are looking for. In some instances we may not currently have your particular application or material on our database.

In which case we encourage you to contact us and discuss your Fiber Laser Manufacturing requirements further.

What are the benefits of changing my current YAG, CO2 or High definition plasma beam sources to an SPI Lasers Fiber Laser?


Below are the key benefits of using Fiber Lasers:

  • Faster Processing – with instant Laser turn on, high modulation or pulse repitition rates, ability to vary pulse power, energy pulse, width and modulation rates on-the-fly, Fiber Lasers deliver faster processing across a wide range of materials and applications.
  • Reduced energy bills – Fiber Lasers are up to ten times more energy efficient than traditional YAG or CO2 Laser systems. Consuming little or no energy when not active, their annual energy savings can even attract government grant funded energy efficiency programs.
  • Greater Reliability – Fiber Lasers have no optics to adjust or align, and no lamps to replace. Maintenance is minimal and so utilisation and up-times are maximised. The Lasers are designed as shop floor industrial tools.
  • Small manufacturing footprint – Our Lasers can be air or water cooled and with the largest units only 5U high in a rack mount format they take little space within the machine system of which they are part. Multiple deployments of Fiber Laser based machines can show a significant improvement on factory productivity per meter square.
  • Higher productivity – Lower operational costs and smaller footprints all combine to ensure a compelling return on investment. Single unit, multiple application pulsed and CW Lasers can process across a wide variety of applications and materials, metals and non-metals: shows typical and innovative applications enabled by Fiber Lasers.

For more information on the benefits of Fiber Lasers please contact us on +44 (0)1489 779 696, complete the form or call your local office.

Do you have a Laser that can do everything?


We believe in listening to the customer, understanding their application and operational needs before deciding if we have a suitable product within our wide portfolio. Some Lasers are multifunctional and can for example, cut as well as weld.

We will discuss your application with you and direct you to the best Laser for the job. We don’t always recommend that our customers go for the highest powered or most expensive Lasers as often, an application doesn’t require this.

How easy are Fiber Lasers to use?


Fiber Lasers are designed for easy integration by qualified machine builders.

Once incorporated into a machining system the user will find operating them very easy indeed.

I work for a university/academic institute and would like to buy a Laser. Are there any discounts available?


We work with many academic institutes and universities in order to advance Fiber Lasers and the applications that are undertaken by them. We are pleased to collaborate in leading edge research and can help secure industrial partnering, recognition and conference paper publication.

We offer the following support:

  • 30 day Fiber Laser evaluation
  • 10% discount on standard prices
  • Three month ‘loans for collateral’ arrangements
  • Application laboratory arrangements

Can you provide me with a total system for my application?


We supply Lasers to integrators and machine builders to incorporate into their own machines. We have good relationships with the machine builders and can provide contact details if requested.

Please contact us on +44 (0)1489 779 696, complete the form or call your local office to discuss a suitable machine builder for your application.

Do your Lasers come with a warranty?


Yes, our Lasers come with a 2 or 3 year warranty as standard and the option of extending this to a further 5 years.

For further information please contact us on +44 (0)1489 779 696, complete the form or contact your local office.

What makes your Fiber Lasers different from those of other Fiber Laser providers?


All our Fiber Laser products are differentiated by numerous features and performance from their competitors.

However our primary focus is on our customers and on building lasting relationships that make us stand out in the crowd.

What does SPI stand for?


At formation SPI stood for Southampton Photonics Incorporated. Through a spin out from the ORC (Southampton) and always based in the UK, the company was originally incorporated in the USA.

It is now a part of the TRUMPF Group, Germany and known as SPI Lasers Limited.

Where is SPI located?


We are headquartered in Southampton in the UK with additional manufacturing, R&D and service premises in Rugby. In addition we have offices in the US and China with fully equipped applications labs installed.

We also have offices in Germany and Korea as well as a global network of distribution channels. For a full list of all SPI Offices click here.

Do you manufacture your own Fiber Lasers?


Yes, we manufacture our own Fiber Lasers, from low power pulsed models to high power multi kW CW lasers; whatever your requirement, we can help

In addition we are also one of the few truly integrated Fiber Laser manufacturing companies, having our own Fiber drawing tower as well as manufacturing our own Beam Delivery Optics.

Can you provide Laser accessories like scanner heads etc?


Yes we sell Laser accessories such as scan heads, Beam Delivery Optics (BDO’s) and process tools.

These can be purchased direct from us by calling +44 (0)1489 779 696 or by contacting your local SPI Lasers office.

How fast can you cut?


The answer to this question depends on a number of factors such as the specification of the Laser, the motion system, type of head used and the application and material that is being cut.

For further information on cutting speeds and applications visit our applications page(s).

Do you have Q-Switched lasers?


No, we do not have Q-Switch Lasers instead the architecture of the Pulsed Fiber Laser is based on a MOPA Laser.

The beauty of a MOPA based pulsed Laser is that they are more flexible with higher repetition rates which are especially good for marking and engraving.

How often would we need to change the diodes on one of your Lasers?


We use single emitters which unlike most stacked diodes have a far greater life expectancy.

A single emitter generally has a life expectancy of 400,000 hours and is one of the highest in the industry, designed to last.

What kind of help do you offer for the integration of the Lasers?


There are multiple levels of help available for our customers, that vary from product manuals, animated installation guides, global product support teams, telephone support and an optional demo installation service* (*subject to terms and conditions).

To find out how we can tailor our support service to aid your business contact us direct or complete this form and we will call you.

Which industries are your Lasers found in?


Our Fiber Lasers can be found in a wide range of industries including; Automotive, Medical, Consumer Electronics, Solar, Printing, Micro-Manufacturing….the list goes on. For an idea of the most popular industries take a look at the navigation at the bottom of the page.

We are always looking out for new industries and applications that can use Fiber Lasers; if you have an industrial application that requires Laser cutting, marking, drilling, welding, engraving, annealing etc., why not get in touch with us and let us show you just how versatile our Lasers can be.

Do you manufacture any other types of Laser?


Not presently no.  We believe our powerful pulsed redENERGY and CW redPOWER Fiber Lasers can be used for such a wide variety of options (from cutting, marking, drilling and welding) that most applications can be processed by using one of our extensive range.

If you currently use another type of Laser but would be interested in understanding if a Fiber Laser is right for you, call us to discuss your requirements on +44 (0) 1489 779 696, complete the form or contact your local office.

What is PulseTune & Waveform Technology?


Our PulseTune technology provides the ability to select waveforms, offering up to 40 pulse widths from 3ns up to 500ns.  Each pulse waveform is optimised for maximum peak power and pulse energy at its preferred operational frequency.  This gives users of the HS/EP series Lasers greater control of pulse conditions over the full pulse repetition range.

Waveform is the shape of an optical pulse in time – It describes how the propagating light energy changes over the period of a single optical pulse.



Can I take a loan or demo Laser?


Yes. You can request a trial Laser for a 30 day period via your local sales represntative.

For more information on our trial scheme click here.

How many countries does SPI serve?


Via a network of distributors and global offices we serve over a 130 countries across the globe.

To find  your local SPI distributor or sales representative contact us direct or complete the form and we will call you back.

How can I quickly locate my nearest sales representative?


To find  your local SPI distributor or sales representative contact us direct or complete the form and we will call you back.

Who uses your Lasers for manufacturing?


Our Lasers are used by some of the world’s leading brands across the globe, in the manufacture of a huge variety of products; many of which affect our daily lives.

For an example of some these brands click here.

What is Additive Manufacturing?


Additive manufacturing is a process of creating a structure or product using technology which builds the item up layer by layer – these layers are typically constructed from plastic or metal powders. Using a combination of special machines – often referred to as printers – and computer software, complex shapes can be created. Lasers heat up the material which is held in a cartridge, then superfine layers are placed down in a cross section. This cross section is gradually built up from the bottom to the top, with the software instructing the printer where and when to lay down the material.

Very complex shapes can be created in this way and in the past where welds may have been required to join together separate components, a single piece can now be cast using Additive Manufacturing. This means there’s not just greater strength but far more intricate shapes can be created than with conventional production means. For more information, please visit our FAQs for Additive Manufacturing page.

I haven’t had much experience with lasers before, can you help?


SPI Lasers has been manufacturing and supplying Lasers to over 130 countries since 2000, so a member of our expert team is on hand to help in advising you on the best type of Laser for your needs. Alternatively, we run training courses designed to give attendees a comprehensive overview of functions, topics, and applications.

Our full list of courses can be seen here, and we’d also be more than happy to design a bespoke course for you upon request. We can hold courses either at our HQ in Southampton or off-site at a location of your choosing.

Where are your Lasers manufactured?


Believing that an in-house approach is the best approach, all of our Lasers are designed, manufactured and delivered from one of our two UK based sites, located in Southampton and Rugby. We are committed to only the very best in

British engineering, and our state-of-the-art facilities are supported by a dedicated team of highly qualified, highly knowledgeable engineers and technicians, who all use modern, advanced lean manufacturing techniques and processes.

Can I see your products in action before I buy?


As well as offering 30 day trial periods for Lasers at your request, SPI Lasers also regularly tour the world to exhibit our high-quality Lasers at various events, shows, and exhibitions. We love meeting with customers and clients, both old and new, and showing off just what our Lasers are capable of!

You can see our full list of events on our calendar here, and you can register your interest here for the latest SPI Lasers news and developments on our products and upcoming exhibitions.

Will the lasers need regular maintenance?


All of our Lasers have been designed with innovative, modern ‘Fit & Forget Technology’, resulting in products that are maintenance free. This technology means that you can focus purely on output, rather than regular servicing and maintenance schedules.

With manufacturability and reliability at the forefront of our minds when designing our Lasers, you can rest assured that you won’t need to worry about regular maintenance. All of our Lasers are also backed up by 2-3 year warranties.

What are ‘CW Lasers’?


CW stands for ‘continuous wave’, and so our range of CW Lasers will provide a continuous output beam, which differs from our Pulsed Laser range. All of our CW Lasers are efficient, reliable and flexible, resulting in perfect levels of power, control, and output for all of your cutting, welding and drilling needs.

We supply Lasers with various outputs, from 300W up to 8kW, as well as offering Lasers in a number of formats such as a standalone unit or a fully functioning system. All of our CW Lasers are manufactured with the highest quality in mind, and can be viewed here.

Are SPI Lasers AEO (Authorised Economic Operator) accredited?


YES.  We have achieved AEO status an internationally recognised quality mark indicating that our role in the international supply chain is secure, and that our customs controls and procedures are efficient and compliant.

Our focus is on ensuring we offer our customers the very best levels of service; we see the achievement of accrediations such critical in providing that service.

For more information on AEO accreditation click HERE.

Other FAQs


Do you have any other FAQ (frequently asked questions) pages?

This page is just one of a useful range of FAQ guides at SPI Lasers, also be sure to read the following FAQ guides as well, which cover applications of fiber lasers:

I am interested in working for SPI Lasers – where can I find available jobs?

We are always interested in recruiting top-quality staff into SPI Lasers manufacturing facilities and offices around the world. Our two main pages, which relate to jobs and recruitment within SPI Lasers are:

Do you have any other questions?

We have attempted to answer some of the most frequently occurring FAQs above, but you may still have some additional questions! Naturally, SPI Lasers would be delighted to discuss any other questions and welcome you to contact us. Call us on +44 (0)1489 779 696 or complete our contact form by clicking this link.